Excellence in EMS Integration Awards

AIMHI EMS Integration Award Winners Announced, to Be Recognized at the EMS World Virtual Expo

August 17, 2020

FOR IMMEDIATE RELEASE

Contact Amanda Riordan

Telephone          202-802-9030
Cell                     703-615-4492
Email                  ariordan@ambulance.org
Website              www.aimhi.mobi/awards

Washington, DC—Today, the Academy of International Mobile Healthcare Integration (AIMHI) announced the winners of the second annual AIMHI Excellence in Integration Awards. These prestigious honors celebrate and promote high-performance, high-value EMS, its partners, and leaders.

2020 winners are:

“The 2020 Excellence in Integration Award winners represent the very best in mobile integrated healthcare. We are proud to honor these exceptional programs and individuals,” said AIMHI President Chip Decker.

This year’s winners will be celebrated at the EMS World Virtual Expo, an e-learning event that will be attended by thousands of emergency medical services professionals from around the globe.

###

Academy of International Mobile Healthcare Integration (AIMHI)

The Academy of International Mobile Healthcare Integration (AIMHI) represents high performance emergency medical and mobile healthcare providers in the U.S. and abroad. Member organizations are high-performance systems that employ business practices from both the public and private sectors.  By combining industry innovation with close government oversight, AIMHI members are able to offer unsurpassed service excellence and cost efficiency.

Download the most recent AIMHI Benchmarking Report at www.aimhi.mobi.


<< First  < Prev   1   2   Next >  Last >> 
  • 28 May 2019 9:31 AM | AIMHI Admin (Administrator)

    2019 AIMHI Excellence in Public Information or Education
    Pinellas County 9-1-1

    Prevent the Fall, Prevent the Call is the title of Pinellas County’s fall prevention program that was implemented beginning in August 2017.

    Falls compose the second largest number of medical calls to 9-1-1 and Pinellas County’s EMS system. 86 of the highest 100 users of Pinellas County’s systems are nursing homes, assisted living facilities, and rehabilitation centers. 

    In two pilot programs with assisted living facilities, Pinallas County 9-1-1 reduced overall calls for service by 12%–14% in both facilities.  The County reduced falls by 8% and 12% by working with the Facility Directors as well as nursing and care staff along with the residents. The program included a play called "Denying Gravity" and specific training programs for all staff members.  The County now have expanded this to Largo Fire, St Petersburg Fire, and Pinellas Park Fire, and are working to add more fire departments to the program.  Pinellas has found that the program has reduced 9-1-1 calls and helps to manage the county’s EMS growth through education and understanding, as many facilities had no idea the impact their organization had on Pinellas County’s EMS system.  Pinellas County also trained the facilities on how to properly call 9-1-1 for an emergency, which proved to be a very effective way to share what is needed from a caller and they understand why telecommunicators ask many questions.

    About the Pinellas County Regional 9-1-1 Center

    Pinellas County Regional 9-1-1 Center receives and dispatches calls for all Fire Departments in Pinellas County as well as answering calls for non-emergency calls for the Sheriff's office.  The County received 753,000 calls to 9-1-1 and dispatched 202,000 calls for service.  The County provide public education to thousands of citizens throughout the year from young children to Pinellas County’s senior population.  They offer cellphone training on how to access 9-1-1 through the Pinellas County’s cellphone simulator.

    Budget

    The County has a public educator in-house who coordinated the entire program at no extra cost.  The Fire Departments provided staff for the trainings and the volunteer group SAGES provided the play, which kept expenditures to a minimum. Pinellas County 9-1-1 utilized current staff to produce and promote this program.

    Estimated Reach

    The County reached 556 residents in one facility and reduced calls by 14%.  In the other facility, the County reached 400 residents and reduced calls by 12%.  Overall, the program reached thousands through the play, training, outreach during open houses at Fire Departments, and now increased facility participation.  Pinellas is working with 24 facilities at present and looks forward to adding more to the list.  The County provide stats by Pinellas County’s, day, day of week and call type to each facility in the program with so they understand the impact their improvements is having.  Pinellas is excited to reduce falls as well as calls for service to 9-1-1 and EMS.

    What's Next

    Pinellas is looking to reduce calls from each facility by 10% and falls within that facility by 10%.  The County feel with the pilot program success and each fire department now working to manage EMS growth through education and information, Pinellas County 9-1-1 will help County residents reduce falls and injuries.  The County has seen the program drive results, and now is working to facilitate the growth of the program. 

    The Denying Gravity play, created for seniors by seniors, is being offered a number of times this year, with the goal of getting Pinellas County’s residents to take falls seriously. Each ambulance the County puts on the street costs $1.2 million, so reducing falls by 10% overall could result in savings to Pinellas County’s taxpayers as well as free up Fire and EMS resources to be available for other emergencies. This would be a potentially lifesaving outcome that would result in a faster response to true emergencies.


  • 28 May 2019 8:46 AM | AIMHI Admin (Administrator)

    2019 AIMHI Excellence in Value Demonstration or Research
    Northwell Health House Calls

    Northwell Health House Calls is an Advanced Illness Management (AIM) program that is a top performing CMMI demonstration project that manages an Advanced Illness population composed of the top 5% CMS utilizers that represent 50% of healthcare expenditures. Results were published in two separate scientific journals, the Journal of the American Geriatrics Society and BMJ Supportive & Palliative Care.

    Description of Data & Methods

    Various peer reviewed journal articles using data collected across the care continuum (IAH, EMS, EHR).  Two separate studies performed and published in two different journals.

    Abstract from the Journal of the American Geriatrics Society (JAGS)

    Models addressing urgent clinical needs for older adults with multiple advanced chronic conditions are lacking. This observational study describes a Community Paramedicine (CP) model for treatment of acute medical conditions within an Advanced Illness Management (AIM) program, and compares its effect on emergency department (ED) use and subsequent hospitalization with that of traditional emergency medical services (EMS). Community paramedics were trained to evaluate and, with telemedicine-enhanced physician guidance, treat acute illnesses in individuals' homes. They were also able to transport to the ED if needed. The CP model was implemented between January 1, 2014, and April 30, 2015 in a suburban-urban AIM program. Participants included 1,602 individuals enrolled in the AIM program with high rates of dementia, decubitus ulcers, diabetes mellitus, congestive heart failure, and chronic obstructive pulmonary disease. Participants had a median age of 83 and an average of five activity of daily living dependencies (range 0-6). During the study period, there were 664 CP responses and 1,091 traditional EMS transports to the ED among 773 individuals. Only 22% of CP responses required transport; 78% were evaluated and treated in the home. Individuals that community paramedics transported to the ED had higher rates of hospitalization (82.2%) than those using traditional EMS (68.9%) (P < .001). Post-CP surveys showed that all respondents felt the program was of high quality. Results support the potential benefits of CP and invite further evaluation of this innovative care model.

    Access the full study via the National Center for Biotechnology Information, U.S. National Library of Medicine.

    Innovative Geriatric Practice Models: Preliminary Data Providing Acute Care at Home: Community Paramedics Enhance an Advanced Illness Management Program—Preliminary Data  Karen A. Abrashkin MD Jonathan Washko MBA Jenny Zhang BA Asantewaa Poku MPH Hyun Kim ScD Kristofer L. Smith MD, MPP First published: 30 August 2016 https://doi.org/10.1111/jgs.14484


    Abstract from the British Medical Journal (BMJ) Supportive & Palliative Care

    Objectives As the US population ages and healthcare reimbursement shifts, identifying new patient-centred, cost-effective models to address acute medical needs will become increasingly important. This study examined whether community paramedics can evaluate and treat, under the direction of a credentialed physician, high acuity medical conditions in the home within an advanced illness management (AIM) practice.

    Methods A prospective observational study of an urban/suburban community paramedicine (CP) programme, with responses initiated based on AIM-practice protocols and triaged prior to dispatch using the Advanced Medical Priority Dispatch System (AMPDS). Primary outcome was association between AMPDS acuity levels and emergency department (ED) transport rates. Secondary outcomes were ED presentations at 24 and 48 hours post-visit, and patient/caregiver survey results.

    Results 1159 individuals received 2378 CP responses over 4 years. Average age was 86 years; dementia, heart failure and asthma/chronic obstructive pulmonary disease were prevalent. Using AMPDS, most common reasons for dispatch included ‘breathing problems’ (28.2%), ‘sick person’ (26.5%) and ‘falls’ (13.1%). High acuity responses were most prevalent. 17.9% of all responses and 21.0% of high acuity responses resulted in ED transport. Within 48 hours of the visit, only 5.7% of the high acuity responses not initially transported were transported to the ED. Patient/caregiver satisfaction rates were high.

    Conclusion Community paramedics, operating within an AIM programme, can evaluate and treat a range of conditions, including high acuity conditions, in the home that would typically result in ED transport in a conventional 911 system. This model may provide an effective means for avoiding hospital-based care, allowing older adults to age in place.

    Access the full study via the British Medical Journal.

    Abrashkin KA, Poku A, Ramjit A, et al Community paramedics treat high acuity conditions in the home: a prospective observational study BMJ Supportive & Palliative Care Published Online First: 04 April 2019. doi: 10.1136/bmjspcare-2018-001746

  • 28 May 2019 8:37 AM | AIMHI Admin (Administrator)

    2019 AIMHI Leadership in Integrated Heathcare Award
    Douglas Hooten, Medstar Mobile Healthcare

    Douglas Hooten, Medstar Mobile HealthcareAs the CEO of MedStar Mobile Healthcare, Doug has led and empowered an innovative team of leaders to stretch the boundaries of the EMS role in the larger healthcare system.  This leadership has led to 16 formal agreements with MedStar by various healthcare system stakeholders for MIH services.  Doug is also the co-author of the only book published on the implementation of Mobile Integrated Healthcare programs, ‘Mobile Integrated Healthcare – Approach to Implementation’, published by Jones and Bartlett.

    Impact

    Doug encourages and facilitates MedStar’s diffusion of information and best practices in the following ways:  

    • Hosting over 220 communities in 42 states and 6 foreign nations at MedStar to share MedStar’s experiences implementing MIH services.
    • Speaking, or facilitating at more than 70 presentations at state and national conferences on the best practices and lessons learned in MIH program development, implementation, and economic modeling.
    • Writing or facilitating the authorship of nearly 30 articles on these same topics.

    Biography

    Doug Hooten is the Chief Executive Officer of MedStar Mobile Healthcare in Fort Worth, Texas.  He has more than 39 years of experience in EMS, having served as senior vice president of operations and regional director for American Medical Response, CEO of the Metropolitan Ambulance Service Trust (MAST) in Kansas City, and a variety of leadership roles with Rural/Metro Ambulance, Inc. in South Carolina, Georgia, Ohio and Texas.  He has demonstrated considerable expertise in change management, cost optimization, process improvement and clinical excellence.  

    Having started his career in EMS as a field paramedic in Conroe, Texas, Hooten holds an undergraduate degree in business administration from Sam Houston State University in Huntsville, Texas and a Master of Business Administration from Rockhurst University in Kansas City, Missouri. 

    He recently served on the National EMS Advisory Committee (NEMSAC), and is the immediate past president of the Academy of International Mobile Healthcare Integration.  Doug is also a Board Member for the American Ambulance Association and the Texas EMS Alliance

    An expert in Mobile Integrated Healthcare, Doug is a co-author of the Jones and Bartlett book Mobile Integrated Healthcare—Approach to Implementation and is a regular speaker for industry conferences.

<< First  < Prev   1   2   Next >  Last >> 

2020 Awards

The AIMHI Excellence in Integration Awards celebrate and promote high performance, high value EMS. In the spirit of promoting true healthcare integration, award-winners are primarily sought from EMS agencies and other healthcare providers outside of the AIMHI membership. The nomination deadline for 2020 has been extended to July 31! Please review all details below before submitting a nomination.

2021 Nominations Will Open In March

The 2020 Award winners will be recognized at the EMS World Virtual Conference. Additional details will be shared in the near future.

Fees

There is no cost to nominate an organization or individual for the 2020 awards. 

A limited pool of travel grant funds may be available to selected winners on a case-by-case basis.


Award Categories & Criteria

Excellence in EMS Integration Award

External Award | Integration with EMS Agencies | Organizational Recipient

This award recognizes a non-EMS organization that has developed and implemented a partnership with EMS organizations that have demonstrated enhancement of patient experience of care, improved patient outcomes, or reduced the cost of healthcare.

Award Philosophy

Awards should be based on measurable data that sets a benchmark for others to follow. These awards could be geared to best practices that support AIMHI’s mission of transforming EMS care. Award winners should demonstrate clear approaches to transformation, well deployed processes that demonstrated cycles of learning and benchmark results in the top decile of EMS agencies.

Eligibility

      • Integrated Healthcare Networks
      • Payers
      • Hospital Systems
      • Home Health Agencies
      • Hospice Agencies
      • Other EMS agency partners

Entry Criteria

      • Nominator demographics and contact information
      • Nominee demographics and contact information
      • Description of program
      • Date of implementation

Judging Criteria

      • Number of patients/members enrolled
      • Utilization change
      • Patient experience scores
      • Other criteria/outcomes
      • Demonstrates a clear approach to change, with system-based deployment (of process, procedure, etc.) and benchmark results. Winning agencies should be learning organizations that are willing to share best practices.

Excellence in Public Information or Education
EMS Internal or External Award | Communications/PR/Public Affairs | Organizational Recipient 

This award recognizes an EMS or non-EMS organization that has developed and implemented an effective public information or education campaign designed to encourage patients, members, or the public to develop or maintain healthy lifestyles, or to more effectively utilize healthcare resources.

Benchmark results demonstrating a significant change in how the public integrates with EMS practices. Agencies that have a clear approach to motivating the public to partner with EMS and local hospitals in obtaining outcome-based results.

Award Philosophy

Awards should be based on measurable data that sets a benchmark for others to follow. These awards could be geared to best practices that support AIMHI’s mission of transforming EMS care. Award winners should demonstrate clear approaches to transformation, well deployed processes that demonstrated cycles of learning and benchmark results in the top decile of EMS agencies.

Eligibility

      • EMS Agencies
      • Integrated Healthcare Networks
      • Payers
      • Hospital Systems
      • Home Health Agencies
      • Hospice Agencies
      • Other EMS agency partners

Entry Criteria

      • Nominator demographics and contact information
      • Nominee demographics and contact information
      • Description of program
      • Date of implementation

Judging Criteria

      • Estimated program reach (number of impressions)
      • Cost of the campaign
      • Any data on changes in behavior as a result of the campaign
      • Demonstrates a clear approach to change, with system-based deployment (of process, procedure, etc.) and benchmark results. Winning agencies should be learning organizations that are willing to share best practices.

Excellence in Value Demonstration or Research

EMS Internal or External Award | Reporting/Data Analytics | Organizational Recipient

This award recognizes an EMS or non-EMS organization that created and implemented an analysis of data and/or research project to demonstrate the value impact of the services provided by the organization. Examples could include:

      • Distributed analytics relating to the cost and outcomes from innovative EMS delivery
      • Study published in a peer reviewed journal that demonstrates improved patient outcomes, patient safety, or reduced cost of care as the result of a change to a protocol or process
      • Benchmark improvement in efficiency that demonstrates a reduction in cost, and/or increase in patient safety with outcome-based metrics that exceed 90% of the national average for favorable results.

Award Philosophy

Awards should be based on measurable data that sets a benchmark for others to follow. These awards could be geared to best practices that support AIMHI’s mission of transforming EMS care. Award winners should demonstrate clear approaches to transformation, well deployed processes that demonstrated cycles of learning and benchmark results in the top decile of EMS agencies.

Eligibility

      • EMS Agencies

Entry Criteria

      • Nominator demographics and contact information
      • Nominee demographics and contact information
      • Description of data distributed and method of distribution
      • Submission of published studies that meet award submission criteria

Judging Criteria

      • Value demonstration of data distributed
      • Publication Impact Factor (IF) or Journal Impact Factor (JIF) of the journal publishing the research
      • Demonstrates a clear approach to change, with system-based deployment (of process, procedure, etc.) and benchmark results. Winning agencies should be learning organizations that are willing to share best practices.

Leadership in Integrated Healthcare Award

EMS Internal or External Award | Individual Recipient

This award recognizes an individual who has made significant impact on the integration of EMS, or the advancement of the integration of EMS into the healthcare system.

Award Philosophy

Awards should be based on measurable data that sets a benchmark for others to follow. These awards could be geared to best practices that support AIMHI’s mission of transforming EMS care. Award winners should demonstrate clear approaches to transformation, well deployed processes that demonstrated cycles of learning and benchmark results in the top decile of EMS agencies.

Eligibility

      • EMS agency leaders
      • Healthcare system leaders
      • Leaders from payer organizations
      • Leaders from EMS or Healthcare Associations
      • Legislators or regulators

Entry Criteria

      • Nominator demographics and contact information
      • Nominee demographics and contact information
      • Description of the initiatives/activities of the nominee
      • Description of the impact the nominee’s initiatives has on EMS integration

Judging Criteria

      • Effort of the initiatives undertaken by the nominee
      • Outcomes of the initiatives of the nominee
      • Demonstrates a clear approach to change, with system-based deployment (of process, procedure, etc.) and benchmark results. Winning agencies should be learning organizations that are willing to share best practices.


Ongoing Recognition for Winners

  • Award winners may be invited to present or co-present on AIMHI webinars, as appropriate, at the invitation of the AIMHI Education Committee.
  • Winner and their innovative programs will be showcased on a permanent page of the AIMHI website.
  • Winners and their programs will be featured on AIMHI social media

NOMINATE NOW►

2019 Award Winners Announced!

Congratulations to the 2019 AIMHI Award winners!

While many excellent nominations were received, the following were selected by the AIMHI Board and Education Committee as the 2019 Excellence in EMS Integration Award winners.

2019 Winners List

Excellence in EMS Integration Award (Tie)

Excellence in Public Information or Education Award

Excellence in Value Demonstration or Research

Leadership in Integrated Healthcare Award

© 2020 Academy of International Mobile Healthcare Integration | www.aimhi.mobi | hello@aimhi.mobi

Powered by Wild Apricot Membership Software