Upcoming events

    • 17 Sep 2022
    • 8:30 AM - 12:30 PM
    • Hyatt Regency Columbus

    Micro-Certification: Building the Emergency Services Team for Today and the Future (Pre-Registration Required)

    September 17, 2022 08:30am to 12:30pm

    Hyatt Regency Columbus
    Room: Madison

    Description: "Buzz Lightyear is a familiar character from Toy Story and other movies. His saying seems rather lofty as City Managers try to imagine, deploy, and fund Emergency Services in their communities (dispatch, police, fire, EMS, and Emergency Management).

    Emergency Calls for Service begin at dispatch. How does your dispatch center perform against national benchmarks and standards? Are calls for service processed efficiently and effectively?

    Police, Fire, and EMS have undergone considerable change during the past three years, beginning before the pandemic. Social unrest, budget constraints, and now lack of employees will likely impact all three disciplines for years to come. Can some work be done with non-sworn employees? What are the trends in billing and staffing EMS? And are all the lights and reflective materials on your vehicles a good thing or bad?

    This session by the Center for Public Safety Management – the exclusive provider of Public Safety Services for ICMA – will bring together experts in the various disciplines to look at what communities may be facing in the coming years and an opportunity to prepare for those challenges.

    Practice group: 10: Service Delivery

Past events

25 Jul 2022 AIMHI 2022 Pinnacle Bonus Session
20 Jul 2022 How Much Funding Do You Need?
13 Apr 2022 Best Practices for Mitigating EMS Supply Chain Challenges
16 Feb 2022 High Performance, High Value EMS Technology Systems
28 Oct 2021 Best Practices for Mitigating the EMS Workforce Shortage
4 Oct 2021 EMS World Precon: Next Level Public Relations
7 Sep 2021 Best Practices for Mitigating Ambulance ED Delays
10 Aug 2021 Pinnacle Precon: How Do You Compare? Quality Metrics in the Age of ET3
7 Jul 2021 Flipping OFF the Switch on HOT Emergency Medical Vehicle Responses!
24 Jun 2021 Who Was Jack Stout and Why Do His Ideas Still Resonate?
23 Mar 2021 Developing and Implementing Evidence-Based Protocols
2 Feb 2021 Best Practices in EMS Transformation During the Pandemic
12 Nov 2020 High-Performance High-Value Financial Measures
10 Aug 2020 High-Performance High-Value Operational Measures
9 Jun 2020 High-Performance High-Value Clinical Outcome Measures
31 Mar 2020 ICMA Webinar: Is Your EMS System Delivering Value?
13 Mar 2020 COVID-19 EMS Patient Management: Myth vs. Reality Webinar
24 Feb 2020 High Performance/High Value Outcome Metrics For EMS
5 Dec 2019 CMS Ground Ambulance Organizations: Data Collection System Call
4 Dec 2019 Quality Metrics and Dashboarding Webinar
30 Oct 2019 The Financial Anatomy of an EMS Call
23 Sep 2019 AIMHI-NAEMT Webinar: EMS Finance—What Does EMS Really Cost?
27 Aug 2019 Models for STEMI & Stroke Hospital Activations From the Comm Center
20 Aug 2019 AIMHI-NAEMT Webinar: Follow the Money—How EMS Is Financed
14 Aug 2019 Special Office Hours: Community Paramedic Programs and the Quality Payment Program
22 Jul 2019 Pinnacle EMS Power Seminar: Effective Strategies for Addressing Behavioral Health and Social Issues in Your Community
12 Jun 2019 Value-Based Finance Models for EMS + ET3
5 Mar 2019 Caring for the Caregiver: Provider Mental Health
13 Nov 2018 High Value Sepsis Protocols & Processes
28 Sep 2018 Reimbursement Committee
28 Sep 2018 PR & Communications Committee
14 Sep 2018 Education Committee
31 Aug 2018 Reimbursement Committee
29 Aug 2018 PR & Communications Committee
24 Aug 2018 Education Committee
24 Jul 2018 Board Meeting

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