News & Updates

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  • 13 Apr 2016 10:00 AM | AIMHI Admin (Administrator)

    T Samuels AAA1 T Samuels AAA2

    RICHMOND, Va., April 13, 2016 – Richmond Ambulance Authority (RAA) paramedic Tiffany Samuels has received an American Ambulance Association’s (AAA) Star of Life award for her leadership in clinical excellence and exceptional training for new EMS field personnel.   The Stars of Life awards, presented at AAA’s Stars of Life Celebration April 11-13 in Washington, DC, honor remarkable ambulance service professionals from around the nation who truly stand out and represent excellence in their field.  All who receive this award are nominated by their peers.

    Samuels has been with RAA since 2008 where she currently serves as a paramedic field training officer and chair of the RAA Clinical Services Committee.  After graduating high school, Samuels was briefly employed in the banking industry before beginning her EMS career with the Richmond Ambulance Authority.  In 2008, her EMS career started at an entry level position within the Logistics Department as a vehicle service technician.  She has worked very conscientiously, entering each new position with an undeniable passion.  Ms. Samuels’ dedication and focus ensured she was confident and proficient at current certification and skill level before progressing through the organization to her position as a paramedic – field training officer.  In this role she takes great effort and shows immense pride in teaching new employees how to provide world-class EMS.

    “Tiffany is a delight to work with,” said Wayne Harbour, chief clinical officer for the Richmond Ambulance Authority. “She continues to be a valuable asset to RAA not only by the dedication with which she carries out normal day-to-day duties, but also by the many contributions she makes while serving on various committees. She helps shape the clinical direction of the agency by serving as chairperson of Clinical Services Committee”.

    Last year, Samuels received the 2015 RAA Medical Director’s Award.  This prestigious award is presented annually by RAA’s internationally-renowned Medical Director, Dr. Joseph P. Ornato, to a paramedic who has demonstrated superior clinical abilities and has also dedicated personal time and effort to ensure RAA remains clinically on the cutting edge of mobile healthcare, not only in Richmond, but also nationally and internationally.

    “She is an advocate for her fellow EMS providers while participating on the Wellness Committee, and she has presented many creative ideas to the Scheduling Committee promoting a positive work/life balance” said Chip Decker, CEO of the Richmond Ambulance Authority.  “She deserves to be recognized as a Star of Life, and we are proud of her many accomplishments.”

    Samuels commented, “I am very honored to be selected by Richmond Ambulance Authority to represent them at the Stars of Life Assembly. To be considered with such high regard by my fellow coworkers and supervisors is truly humbling. I strive every day to live up to the reputation that this honor represents and will continue to do so with the pride and joy that comes along with truly loving my career.”

  • 1 Mar 2016 7:30 AM | AIMHI Admin (Administrator)

    DAN EMS 10 pic

    RICHMOND, Va., March 1, 2016 – Dan Fellows, fleet manager of the Richmond Ambulance Authority (RAA), has won the national EMS10 Award for his innovative approach to using solar energy to supplement the electrical needs of ambulances.  This award, presented at the 2016 EMS Today Conference by the Journal of Emergency Medical Services (JEMS), recognizes 10 individuals who have contributed to EMS in an exceptional and innovative way.

    As fleet manager for RAA’s 40 ambulances, Fellows is responsible for the design and day-to-day operation of these vehicles, and he is constantly looking to for ways to improve efficiency.   When faced with the problem of finding a reliable energy source for a RAA resource vehicle that did not have access to a shoreline power plug at the back of headquarters, Fellows decided to explore the use of solar panels to charge the unit.

    “The solar panels installed on this unit did an excellent job of charging the battery needed to start the vehicle each morning so we decided to try solar panels on a standard ambulance to see if we would have similarly positive results,” said Fellows.  “There were many factors to work through such as secure mounting and wiring the panels directly to the vehicle’s battery so the solar energy could power the ambulance’s entire electrical system.  Others in the industry had dabbled with solar to charge individual component batteries, not the entire vehicle, and we have come close.”

    RAA’s solar panels don’t generate enough energy to completely power the largest ambulances but do generate enough electricity to offset the energy requirements of the many onboard electronics such as the mobile communications systems, air quality control, mobile gateways, and computer chargers, all of which draw power.  After offsetting the draw of the electronics on board, the solar energy provides about four additional amps of power to trickle charge the batteries.  As a result, ambulances no longer high idle when parked between calls.  While the solar panels don’t generate enough energy to allow the ambulances to be completely turned off between calls, the engine only needs to power the heating and A/C system; the solar panels power all the other electronics within the ambulance.

    Before implementing solar-charging in all of RAA’s ambulances, Fellows tested an ambulance for almost a full year to collect data on its efficiency. The cost savings and positive environmental impact proved a winning combination.

    “Dan is a creative manager who thinks outside the box and is constantly looking for solutions to improve efficiency,” said Chip Decker, CEO of the Richmond Ambulance Authority.  “The use of solar panels on our ambulances has led to noticeable cost reductions.  Battery life is extended, fuel is saved and the solar panels serve as a barrier so the vehicle absorbs less heat which reduces air conditioning demand in the summer.  There is also the added benefit of reduced environmental impact.  We are proud of Dan and happy to see his innovative approach to operational challenges recognized on a national level.”

    “It is a tremendous honor to win an EMS10 Award,” said Fellows.  “I am blessed to work with supervisors and senior staff who encourage experimentation and are willing to explore new ideas and methods.  This culture of innovation at RAA – clinically and operationally – drives us all.”

    This is the third EMS10 Award for the Richmond Ambulance Authority.  COO Rob Lawrence and Operational Medical Director, Dr. Joseph Ornato are also recipients of this prestigious national award.  Only two EMS organizations in the United States have three EMS 10 Awards – RAA and MedStar in Fort Worth, Texas.

    About the Richmond Ambulance Authority
    In 1991, the Richmond City Council and the city manager implemented an Emergency Medical Services (EMS) system that placed the patient first and guaranteed its performance to the City’s residents.  Today, the Richmond Ambulance Authority responds to approximately 200 calls per day and transports, on average, 140 patients per day.  RAA’s emergency response times are among the fastest in the nation with ambulances on the scene of life threatening emergencies in less than 8 minutes and 59 seconds in more than 90% of all responses.  RAA is one of only 24 EMS agencies in North America accredited by both the Commission on the Accreditation of Ambulance Services and the National Academies of Emergency Dispatch.  RAA is also a Commonwealth of Virginia Accredited Dispatch Center.  For more information, see

  • 7 Apr 2015 9:00 AM | AIMHI Admin (Administrator)

    Fort Worth, TX — April 7, 2015 – At their meeting on February 19, 2015, the Coalition of Advanced Emergency Medical Systems (CAEMS) Board of Directors took a bold step in support of the industry movement toward being more than simply emergency medical services providers. CAEMS is now the Academy of International Mobile Healthcare Integration, helping the transformation of EMS to mobile integrated healthcare through the development of high performance systems, setting the standard for clinical excellence, accountability, public education, research and economic efficiency.

    AIMHI’s vision is to improve patient health and experience of care by promoting excellence in mobile healthcare integration through evidence-based, out of hospital healthcare system effectiveness and efficiency.

    A major focus for AIMHI will be to help publish peer-reviewed research projects that demonstrate the clinical, experiential and economic impact of sound MIH models. The Academy will also continue to promote the clinical, operational and fiscal benefits of High Performance EMS (HPEMS) models.

    The Founding Members of AIMHI include:

    • Emergency Medical Services Authority, Tulsa and Oklahoma City, OK
    • Mecklenburg EMS Agency (MEDIC), Charlotte, NC
    • Medic EMS, Davenport, IA
    • MedStar Mobile Healthcare, Fort Worth, TX
    • Metropolitan EMS Authority, Little Rock, AR
    • Niagara EMS, Ontario, CA
    • North Shore Univ./LIJ Health System, Syosset, NY
    • Nova Scotia EHS, Nova Scotia, CA
    • Regional EMS Authority, Reno, NV
    • Richmond Ambulance Authority, Richmond, VA
    • Pinellas County EMS Authority/Sunstar Paramedics, Largo, FL
    • Three Rivers Ambulance Authority, Ft. Wayne, IN


    Leading the transformation of EMS to mobile integrated healthcare through the development of high performance systems, setting the standard for clinical excellence, accountability, public education, research and economic efficiency.

    Doug Hooten, the President of AIMHI and the Executive Director of MedStar Mobile Healthcare explains:

    “The transformation of EMS into Mobile Integrated Healthcare (MIH) is a patient centered way to help the healthcare system achieve goals articulated in the Institute for Healthcare Improvement’s Triple Aim.

    The members of AIMHI represent many of the thought leaders in MIH delivery and we are in the ideal position to not only promote the model, but conduct peer reviewed research demonstrating the impact of this service delivery model.

    We invite all agencies interested in the effective delivery of MIH services, including the high performance EMS service line, to join us in promoting the evolution of our profession into this expanded service delivery model.”

    To learn more about AIMHI’s members, its mission, vision and activities, and to join AIMHI as a member email

    Click here to view or download the official press release.

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