Earlier this year, the Academy of International Mobile Healthcare Integration (AIMHI) released our bi-annual 2024 Benchmark Report. While that report covered high-level metrics, respondents supplied a plethora of valuable, granular detail regarding operational and financial metrics.
We are releasing this BONUS EDITION of the Benchmark Report, detailing the Financial Metrics achieved by these High-Performance/High Value (HP/HV) EMS systems.
We encourage public policy officials and EMS system leaders to compare their performance metrics with these systems.
If you would like any assistance developing your metrics, please feel free to contact us at hello@aimhi.mobi
Key Takeaways from this Report include:
- 59.7% of emergency services provided by participating AIMHI agencies were billed at the ALS-Emergency level, and 36.1% were billed at the BLS-Emergency level.
- The average expense per transport for participating AIMHI agencies was $532.47. The average expense per capita was $72.88.
- Among participating AIMHI agencies, the Average Patient Charge (APC) was $1,343.12, with a low of $740.00 and a high of $1,969.52.
- Among participating AIMHI agencies, the average reimbursement per transport was $427.58. Average patient self-pay reimbursement was $53.47, average Medicaid reimbursement was $228.09, average Medicare reimbursement was $435.94 and average commercial insurance reimbursement was $859.43. On average, Medicare Advantage reimbursement was $50 less than Fee for Service Medicare.
- Commercially insured patients represented 16.2% of the patients served, but 32.9% of the patient services revenue received.
Click the link below to view and download the full BONUS EDITION: Financial KPIs Report:
2024 High Performance-High Value EMS Delivery KPIs - Financial.pdf
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Our desire in releasing these performance metrics is to assist local policy makers and EMS leaders evaluate their EMS system’s performance, balanced with the needs and desires of the community the system serves.
These are examples of financial KPIs for some of America’s highest performing EMS systems.
No two systems are alike, and variables such as cost of service delivery, payer mix, average patient charge and revenue cycle management procedures could impact the economic sustainability of the local EMS agency.
