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DispatchHealth and Medically Home merge, creating one of nation's largest hospital-at-home providers

19 Mar 2025 12:03 PM | Matt Zavadsky (Administrator)
DispatchHealth offers in-home urgent care and is a key partner in some EMS-Based MIH programs, including Treatment in Place initiatives.
 
Medically Home has agreements with several EMS agencies across the country to provide Hospital at Home support using Mobile Healthcare Paramedics, specifically allowed under the currently extended CMS waiver referenced in the news report.

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DispatchHealth and Medically Home merge, creating one of nation's largest hospital-at-home providers
By Emma Beavins 
Mar 18, 2025
 
https://www.fiercehealthcare.com/hospitals/dispatchhealth-and-medically-home-merge-creating-one-nations-largest-hospital-home
 
DispatchHealth and Medically Home, two leaders in the hospital at home industry, are merging, the companies announced Tuesday.
 
The companies leverage telehealth, virtual call centers and devices in patients' homes to provide high-complexity care, including for oncology patients and organ transplant patients. Dispatch Health and Medically Home tout that their merger creates the nation’s most comprehensive high-acuity care platform delivering care to patients at home.
 
Medically Home’s technology powers a large swath of hospital at home programs across the country and gives them frameworks to provide hospital at home care with additional support from Medically Home’s technology and staff. Its range of services includes a Medical Command Center that oversees patients’ care 24/7, technology to use at the bedside and a team of clinicians. The company was founded in 2016.
 
Dispatch Health, founded in 2013, provides full-service hospital at home care to patients across the country. DispatchHealth clinicians attend patients at the bedside and coordinate work and requirements for hospitals. The company also provides in-home urgent care services to patients and post-facility recovery at home.
 
Once the merger closes, expected midyear, the combined entity will continue under the name DispatchHealth. It will care for patients in 50 major metropolitan areas with 40 health systems and connections to most major health plans and value-based care entities. The terms of the deal were not disclosed.
 
Together, the companies will save up to 62,000 inpatient hospital stays per year and reduce the cost per patient by up to 30% per month by providing acute hospital-level care in patients’ homes.
 
"Healthcare demands innovative solutions that align clinical excellence with financial sustainability," Jennifer Webster, CEO for DispatchHealth, said in a statement. "We've proven the home can be an extension of the hospital while improving the quality of care. This merger brings together two complementary pioneers in hospital-level care at home, accelerating our ability to expand access, lower costs, drive value, and improve capacity for health systems across the country."
 
This comes as the federal government recently extended the waiver for hospitals to get Medicare dollars by participating in its Acute Hospital Care At Home program. Starting during the pandemic, the Centers for Medicare & Medicaid Services (CMS) began offering incentives for hospitals to shift qualifying patients out of facilities and to care for them at home due to hospital overcrowding.
 
The program has been repeatedly extended since the end of the COVID-19 public health emergency, albeit for short periods of time. Most recently, Congress extended the CMS’ hospital at home program through Sept. 30, 2025, though there is bipartisan support for a five-year extension.
 
"Hospital-at-home has consistently demonstrated better outcomes, and we believe every patient—regardless of where they live—deserves access to that level of care. This merger allows us to break down barriers, reaching more families in underserved communities with high-quality, advanced medical care in their homes," Pippa Shulman, chief medical officer and chief strategy officer of Medically Home, said in a statement.

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