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PWW|AG Releases Inaugural EMS Financial Index: Snapshot of the National EMS Revenue Cycle

13 May 2025 5:27 PM | Matt Zavadsky (Administrator)

Many EMS agencies across the country are struggling financially, leading to challenges retaining and recruiting staff, resulting in service delivery challenges and even closures of EMS agencies.

PWW Advisory Group (PWW|AG), in partnership with EMS|MC, is launching a new EMS Financial Index: Driving Change Through Data and Best Practices.


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This inaugural report, with a foreword written by the Rob Lawrence, the President of the Academy of International Mobile Healthcare Integration (AIMHI), reveals data broken down by region of the country such as:

  • Average Base Fee
  • Level of Care Billed
  • Dollars Collected
  • Average Reimbursement by Payer Classification

The index report will be released quarterly, highlighting various benchmark revenue cycle data from the over 1,500 agencies serviced by EMS|MC across the U.S. and will focus on several consistent themes, as well as specialized content each period.

It is our hope that sharing benchmark data, along with best practice recommendations, will help EMS agencies assess their revenue cycle management (RCM) practices and outcomes to improve their financial health.

Click below to download this free report: 

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Stay tuned for the next report in July, which will cover metrics including:

  • Emergency call service mix (BLS, ALS ALS2, TIP)
  • Commercial insurer claims, payer paid vs. patient paid
  • Medicare FFS vs. Managed Medicare Reimbursement
  • Payments for Treatment in Place (TIP) services
Is there national and regional data YOU would like to see included in future index reports? If so, click here and send us your request.

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