By Wayne C. Harbour, NRP , Matt Zavadsky, MS-HSA, NREMT  

Ask EMS professionals to define “quality in EMS” and you may get a tip of the head and an answer like, “Well, I’m not sure, but I know it when I see it.”

In today’s healthcare environment, demonstrating quality is crucial. Payers are increasingly linking payment to outcome and quality, and becoming less interesting in paying for services that don’t add value or are quality-based.

Read the full article in JEMS>