The Academy of International Mobile Healthcare Integration (AIMHI) is proud to announce the release of the 2026 High-Performance / High-Value EMS Benchmark Survey, one of the Emergency Medical Services profession’s most comprehensive reports on organizational, operational, clinical, workforce, and financial performance.
Developed from data submitted by many of North America’s leading EMS systems, the report provides a unique look at the practices, benchmarks, and performance measures that distinguish today’s highest-performing EMS organizations. As EMS continues its evolution from a transportation service to an integrated healthcare partner, leaders face increasing pressure to improve patient outcomes, strengthen workforce resilience, ensure financial sustainability, and demonstrate measurable value to their communities.
The 2026 Benchmark Survey provides evidence-based data and real-world performance comparisons to help EMS leaders evaluate their organizations, identify opportunities for improvement, and make more informed strategic decisions.
This year’s report expands beyond traditional measures such as response times to examine the broader characteristics of high-performance EMS, including:
• Organizational structure and accreditation
• Response system design and deployment strategies
• Clinical quality and cardiac arrest outcomes
• Patient experience measurement
• Workforce recruitment, staffing, and retention
• Medical oversight and quality improvement
• Prehospital blood administration programs
• Fleet performance and operational efficiency
• Revenue cycle performance and financial sustainability
• Payer mix, reimbursement trends, and public funding benchmarks
Collectively, the participating AIMHI member agencies serve more than 11.2 million residents, operate nearly 600 EMS response vehicles, employ more than 2,800 credentialed EMS clinicians, and respond to nearly 800,000 EMS incidents annually.
Their willingness to openly share performance data reflects AIMHI’s long-standing commitment to collaboration, transparency, innovation, and advancing the EMS profession through evidence-based benchmarking.
For nearly two decades, the AIMHI Benchmark Survey has served as a trusted resource for EMS executives, medical directors, elected officials, healthcare leaders, researchers, and policymakers seeking objective performance data and proven practices.
More than simply reporting statistics, the survey illustrates how leading EMS systems are redefining excellence through clinical innovation, patient-centered care, operational effectiveness, and responsible financial stewardship.
Whether your organization is planning for the future, evaluating system performance, or exploring new models of care, the 2026 AIMHI High-Performance / High-Value EMS Benchmark Survey offers an invaluable roadmap for understanding what high-performance EMS looks like today – and where the profession is headed tomorrow.
Download the report today and discover how North America’s leading EMS systems are measuring – and achieving – high performance.