Education and Events
On-Demand Events

On Demand Education: When the Patient Doesn’t Pay – Practical Strategies for Protecting EMS Revenue
Guest Presenter: Kim Stanley, Chief Client Advocacy Officer, EMS|MC The AIMHI Reimbursement Committee Chair Mergendahl arranged for a special educational session during our August 12, 2026 @ 1p CT AIMHI […]

On-Demand: Measuring (& Improving) What Matters
For decades, EMS has excelled at measuring activity – response times, transport volume, and operational statistics – but increasingly, healthcare is asking a more important question: Did the care we […]

On-Demand: Best Practices in Managing VA Claims
Billing the U.S. Department of Veterans Affairs (VA) for ambulance services can be challenging, particularly as reimbursement requirements and claim processing expectations continue to evolve. In this educational presentation, PWW|AG […]

On-Demand: What Patients Remember: Measuring (and improving) the Human Side of EMS
For decades, EMS has measured success through operational and clinical metrics such as response times, cardiac arrest survival, protocol compliance, and clinical outcomes. While these measures remain essential, they tell […]

On Demand: Ambulance Economics in Crisis: Costs, Rates, and Reimbursement
Ambulance services across the country are facing increasing financial pressure. Rising costs, evolving reimbursement models, and ongoing policy changes are creating a level of complexity EMS leaders cannot afford to […]

On-Demand: Best Practices in High-Performance Logistics Management
In EMS, clinical excellence depends on operational readiness — and readiness starts long before the first patient contact. From supply chain disruptions to expired medications, missing equipment, and inconsistent restocking […]

On-Demand: Billing for Deceased Patients
The AIMHI Reimbursement Committee held a round-table and received expert advice from Kim Stanley, the Chief Client Advocacy Officer for EMS|MC and Matt Zavadsky from PWW|AG. Committee members heard from Kim and Matt on the thorny […]

On-Demand: Best Practices in Billing for Treatment In Place (TIP) Services
The AIMHI Reimbursement Committee held a round-table and received expert advice from Kim Stanley, the Chief Client Advocacy Officer for EMS|MC and Matt Zavadsky from PWW|AG. Committee members heard from […]

On-Demand: Best Practices in High Performance Ambulance Fleet Management
Ambulance fleet management plays a critical role in ensuring operational efficiency, responder safety, and patient care reliability. High Performance/High Value agencies comprising the Academy of International Mobile Healthcare Integration (AIMHI) […]

On Demand: Demystifying Interfacility Transports
The AIMHI Reimbursement Committee heard expert advice from Kim Stanley, the Chief Client Advocacy Officer for EMS|MC on issues such as transports from Free Standing Emergency Departments and navigating prior […]