Charleston, WV: KCEAA implementing changes to cut costs while improving service

Nice to see the progressive leaders of an outstanding EMS agency implementing scientific, evidence-based system design changes to enhance patient care, improve employee morale, and reduce system costs!

An overview of the assessment that led to these changes, and how the KCEAA Team is implementing these them will be presented at the upcoming American Ambulance Association Conference and Trade Show in Lexington, KY June 22 – 24, 2025.

Response Reboot? Implementing Data Driven Decisions for System Sustainability – A Case Study